Coronavirus Safety Precautions 

Rose Bay Veterinary hospital is still open and we are here for you through this evolving pandemic. So that we can continue to care for you and your pets we have made the difficult decision to significantly change the way we provide our service. 

It is important to note that many of our clients are elderly and we have to do our part to slow the transmission of this virus.

From Monday 30th March we will only provide a curb-side or car service. Our front doors will be locked and clients will be unable to enter the building. This is a temporary measure and may change as the situation changes.

We understand this is a significant change and will cause difficulty for some clients. We ask for your understanding as we get through this crisis together.

1. Bookings 

If your animal requires an appointment or procedure, please call ahead to make your booking.

2. Arrival

When you arrive for your appointment, please call us and we will collect your pet from your car or outside the practice. While you wait outside the vet will call you to discuss the problem while examining your pet and any treatments will be discussed. Please be assured that we will look after your pet like they are our own.

3. Payment

We will collect all payment over the phone at the conclusion of the appointment. We ask that all payment is made by EFTPOS please.

4. Medication/counter sales

Any medication, worming/flea/tick products or food should be ordered ahead of arrival to reduce waiting times. On arrival, please call us and we will deliver to your car. 

We will also continue to offer options like drop off and pick up of pets for treatment, phone or video consultations, as well as delivery of medications and food.

We thank all our clients for your patience over the coming weeks in these unprecedented times.

Stay heathy, safe and cuddle your fur babies!